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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $23.00
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Firelake Hotel and Casino is a premier hospitality and gaming establishment known for its commitment to exceptional guest services, luxurious amenities, and a dynamic work environment. Positioned within an iconic location, the hotel offers a superior experience to visitors through its well-appointed rooms, diverse dining options, and extensive gaming facilities. The Firelake Hotel operates under the guidance and ownership of the Citizen Potawatomi Nation, emphasizing a culture of integrity, high standards, and community values. This full-time opportunity reflects the hotel’s dedication to hiring skilled professionals who will contribute to maintaining the highest levels of operational excellence and guest satisfaction. The... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in accounting or hotel audit preferred
- proficiency with Microsoft Excel and Word
- experience in using property management systems
- ability to work overnight shifts from 11 pm to 7 am
- capacity to troubleshoot and resolve audit discrepancies
- knowledge of Tribal accounting policies
- strong attention to detail
- supervisory skills
- excellent communication abilities
- adherence to grooming and uniform standards
- capability to stand for prolonged periods
- willingness to work in a dynamic hotel and casino environment
Job Qualifications
- Knowledge of accounting concepts, techniques, and terminology
- experience with Tribal accounting policies and practices
- understanding of internal audit methods
- familiarity with hotel accounting and property management systems
- skilled in using 10-key adding machines
- working knowledge of Excel and Microsoft Word
- strong communication and problem-solving skills
- supervisory experience preferred
- ability to handle complex and sensitive situations with discretion
- knowledge of gaming regulations and compliance standards
- ability to lead and train staff
- strong organizational and multitasking abilities
Job Duties
- Troubleshoot daily audits
- communicate with security to ensure safety of hotel guests and property
- apply accounting concepts, techniques, and terminology
- assist with month-end financial reporting
- ensure compliance with gaming regulations
- communicate effectively to resolve accounting procedure issues
- maintain knowledge of guest service policies and operational procedures
- monitor front desk agents for timely guest interactions
- resolve guest complaints and ensure satisfaction
- monitor cleanliness and organization of assigned areas
- maintain knowledge of casino features, room types and rates, special packages, and daily business levels
- assign and schedule work duties for staff coverage
- enforce grooming and uniform standards
- monitor and improve staff performance
- oversee check-in and check-out processes
- respond promptly to guest requests
- assist guests with lost or stolen items
- ensure compliance with cashiering procedures
- conduct training sessions for new hires
- provide staff performance feedback and handle disciplinary actions
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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