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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
career advancement
Job Description
H-E-B is a renowned American supermarket chain, known for its dedication to quality products and superior customer service. Operating primarily in Texas and Mexico, H-E-B prides itself on fostering a friendly and supportive environment for both its customers and employees. The company has a rich history of community involvement and continuously strives to maintain high standards in food safety and customer satisfaction. As a major player in the grocery retail sector, H-E-B offers its hires dynamic and rewarding career opportunities, emphasizing teamwork, growth, and development within a fast-paced retail environment.
The role of Food Service Representative at H-E-B ... Show More
The role of Food Service Representative at H-E-B ... Show More
Job Requirements
- High school diploma or GED or equivalent
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- completion of company orientation upon hire
- food safety and sanitation training upon hire
- ability to perform fast-paced retail tasks
- ability to lift up to 55 pounds and manage heavier loads with assistance depending on department
- willingness to work in varying environmental conditions including wet, cold, and hot areas
- ability to follow safety and sanitation protocols
- willingness to perform department-specific physical tasks such as standing, walking, bending, crouching, and fine motor movements
Job Qualifications
- Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma or GED or equivalent
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Duties
- Provide superior customer service
- take orders from customers by telephone or in person
- answer customer questions regarding products and assist them with selections
- prepare, package, and merchandise fresh product effectively
- slice, package, label, rotate, and cull products for poor quality
- assist in technical areas such as basic set-up and clean-up processes
- use suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- clean and sanitize display cases
- operate and maintain equipment properly
- comply with H-E-B food safety and sanitation standards
- comply with department and store operating procedures
- record production and shrink to aid in production planning (bakery)
- assist in technical areas such as baking, frying, and decorating (bakery)
- cull bakery products for poor quality and expiration dates
- take care of service counter customers (deli)
- use ordering system applications (deli)
- use Fresh Production Planner (deli)
- perform inventory management processes such as MSI and PAW (deli)
- ensure catering orders are prepared and ready in time for customer pickup (deli)
- perform all sanitation and maintenance tasks for deli slicers
- serve and package products at customer’s request (prepared foods)
- educate customers on preparation and reheating instructions of prepared foods
- prepackage condiments such as sauces and dressings for prepared food items
- cut, slice, dice, chop food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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