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Membership Concierge Level I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Prescription drug insurance
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid Time Off
Adoption assistance
Paid sick time
401(k)
Vision Insurance
Parental leave
Flexible spending account
Life insurance

Job Description

Life Time is a premier health and wellness company dedicated to helping members lead healthy, active lifestyles. Known for its comprehensive club offerings that include state-of-the-art fitness equipment, swimming pools, group classes, spa services, and healthy dining options, Life Time positions itself as more than just a gym, but a community of wellness enthusiasts. With locations spread across various regions, Life Time emphasizes a culture of inclusivity, diversity, and a commitment to customer satisfaction. The company is proud to offer a work environment that is energized by passion and commitment to health and wellness, fostering both personal and professional growth... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete concierge certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Concierge certification completed or willingness to complete upon hire
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Minimum of 6 months service or reception experience recommended
  • HS graduate or equivalent preferred

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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