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Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $69,800.00 - $96,000.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a leading health and wellness company that operates premium fitness centers nationwide. Known for its commitment to promoting a healthy lifestyle, Life Time provides an array of services including fitness classes, personal training, and wellness programs. The company fosters a vibrant community atmosphere, emphasizing both physical health and social connection for its members. Life Time is dedicated to delivering an exceptional guest experience, combining state-of-the-art facilities with a supportive environment that encourages individuals to achieve their personal health goals. As an employer, Life Time is committed to nurturing its employees' professional growth within an inclusive and diverse... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • Bachelor's or associate's degree preferred
  • Hospitality management or similar degree/certification preferred
  • Fitness related experience including PT or Group Fitness certification preferred
  • Superior time management skills
  • Ability to prioritize tasks
  • Adapts to change and innovation
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Job Duties

  • Regularly participates in Life Time’s classes, activities, events and programming
  • Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • Leads in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members - Cast to perfection and certify to exhaustion
  • Provides guidance, help, coaching, and feedback to enhance member engagement
  • Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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