Company Logo or Photo

Life Time

Membership Concierge II - Opener (3:45 am)

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals seeking a rewarding lifestyle career within an established and expanding company. Renowned for promoting a healthy way of life, Life Time offers an environment that emphasizes wellness, community, and personal development. The company is dedicated to creating extraordinary experiences for its members and guests by combining exceptional service with a vibrant cultural atmosphere. With locations that blend luxurious amenities and top-tier fitness programming, Life Time Athletic Resorts are more than just fitness centers—they are comprehensive resorts focused on helping individuals live healthier, happier lives.

The role of Membership... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Bachelor’s degree in hospitality preferred
  • Passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...