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Life Time, Inc. logo

Membership Concierge I

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.25 - $18.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
wellness programs
flexible schedule

Job Description

Life Time is a leading health and wellness company dedicated to providing exceptional experiences and fostering a healthy way of life for its members. Renowned for its state-of-the-art fitness centers, engaging programs, and comprehensive wellness services, Life Time operates as more than just a gym; it is a community hub that promotes well-being, activity, and connection. With numerous locations across the country, Life Time prides itself on delivering top-notch customer service and a vibrant atmosphere where members feel welcomed and valued.

The Membership Concierge I role is an essential position within the Life Time team, acting as the f... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time
  • High school graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service/reception experience
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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