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Membership Concierge - Closer

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible

Job Description

Life Time is a premier health and wellness company dedicated to empowering individuals and families to live healthier, happier lives. Known for its state-of-the-art fitness centers, comprehensive wellness programs, and community-focused initiatives, Life Time offers a supportive environment where members can achieve their healthiest selves through a balanced approach to physical activity, nutrition, and mental well-being. With a nationwide presence, Life Time has positioned itself as a leader in the fitness industry by combining extensive amenities with personalized member service. The culture is rooted in inclusivity, diversity, and equity, ensuring that all members and employees feel valued and respected. This... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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