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Membership Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.50 - $18.50
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on products and services
401(k) retirement savings plan
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about building lifestyle careers with an established and rapidly growing company. As a well-recognized brand in the health and wellness industry, Life Time is dedicated to fostering a community that embraces a healthy way of life while providing exceptional experiences through its resorts. The company offers a dynamic and inclusive workplace environment where employees have the opportunity to grow professionally and personally. Life Time prides itself on a vibrant culture that promotes wellness, professional development, and community engagement, making it an ideal employer for those seeking... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to educate all members and guests of club programming, events, pricing, and policies
  • assist members with account maintenance, processing needs, changes and transactions including payments
  • serve as point of contact for new member acquisition and member retention interactions
  • engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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