Life Time logo

Life Time

Membership Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

inclusive work environment
Training and Development
flexible scheduling
Health and wellness discounts
employee recognition programs

Job Description

Life Time is a leading health and wellness company dedicated to creating an inclusive, diverse, and equitable environment for its members and employees. Known for its comprehensive approach to fitness, Life Time offers a wide range of services including full gym facilities, group fitness classes, spa services, and nutritional guidance. With locations across the country, Life Time is committed to helping people live healthier lives by providing a welcoming and supportive atmosphere for individuals and families alike. The company prides itself on fostering a community where members feel valued and supported on their journey towards optimal health and wellness.

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Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • Effective communication skills
  • Passion for living a healthy way of life
  • Commitment to serve others
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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