Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive work environment
Job Description
Life Time Athletic Resorts is a leading hospitality company renowned for creating vibrant lifestyle destinations that cater to health and wellness enthusiasts. With a focus on delivering exceptional service and fostering community, Life Time Athletic Resorts provides a dynamic environment for hospitality professionals who aspire to build meaningful careers in a supportive and growing organization. The company emphasizes a healthy way of life and offers its team members opportunities for career advancement through comprehensive hospitality certification levels and customized development plans. Joining Life Time Athletic Resorts means becoming part of a mission-driven company dedicated to helping members live healthier, happier... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor's degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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