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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Gym membership
Retirement Plan
Job Description
Planet Fitness is a well-known American franchise of fitness centers based in Newington, New Hampshire. The company operates a large chain of gyms that feature a wide variety of exercise equipment and offer support from knowledgeable fitness instructors. As a leader in the fitness industry, Planet Fitness emphasizes creating an inclusive, welcoming, and supportive environment for all members. They promote a 'Judgment Free Zone' philosophy that encourages fitness without intimidation or embarrassment, making Planet Fitness gyms a preferred destination for individuals of all fitness levels.
The Member Services Representative plays a key role in maintaining this positive atmosphere by deliverin... Show More
The Member Services Representative plays a key role in maintaining this positive atmosphere by deliverin... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to stand and walk continually during shift
- Ability to occasionally lift up to 50 lbs
- Comfortable speaking on the phone and in person
- Willingness to handle cleaning chemicals safely
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Ability to multitask and prioritize duties effectively
Job Duties
- Greet members, prospective members and guests, providing exceptional customer service
- Handle all front desk related activities
- Facilitate needed updates to member’s accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Assist in maintaining the neatness and cleanliness of the club
Job Criteria
Experience
No experience required
Job Location
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