Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
Team performance bonus
401(k) Plan
Paid Time Off
Training opportunities
supportive work culture
Job Description
AFC Urgent Care - Portland is a leading urgent care provider committed to transforming the healthcare experience for both patients and staff. Located in NE Portland, AFC Urgent Care offers quick, convenient, and compassionate medical care to individuals and families needing prompt attention without the long waits of emergency rooms or the inflexibility of scheduled appointments. Their team-driven culture emphasizes collaboration, respect, and mutual support, creating an environment where healthcare professionals can thrive and provide exceptional service. By fostering a healthy and positive workplace, AFC Urgent Care ensures that team members feel valued and empowered to deliver outstanding care every... Show More
Job Requirements
- At least 1 year of people-facing customer service experience, required
- At least 1 year of experience with medical administrative duties, preferred
- Solid computer skills
- Ability to learn new systems
- Excellent communication skills
- Ability to work in a fast-paced environment
- Friendly and calm under pressure
- Willingness to wear multiple hats
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties, preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter