Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Benefits
Health Insurance
401(k)
Paid Time Off
Team performance bonuses
Medical assistant apprenticeship program
supportive work culture
Free healthcare for employee and family
Job Description
AFC Urgent Care - Camas is a premier healthcare provider specializing in urgent care services located in Vancouver, Washington. Known for its patient-centric approach and commitment to redefining healthcare, AFC Urgent Care is dedicated to delivering fast, efficient, and compassionate medical care to the community. The clinic prides itself on creating a supportive environment not only for its patients but also for its employees, fostering a culture of teamwork, respect, and continuous growth. Their innovative practices and emphasis on a positive workplace culture distinguish them in the competitive healthcare industry, making AFC Urgent Care an employer of choice.
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Job Requirements
- High school diploma or equivalent
- At least 1 year of people-facing customer service experience
- Experience with medical administrative duties preferred
- Solid computer skills
- Ability to handle multi-tasking in a fast-paced environment
- Strong communication skills
- Ability to maintain professionalism and confidentiality
- Willingness to work full-time, approximately 36-40 hours per week
- Availability for set shifts including a back half of the week schedule
- Ability to work one on-call shift per month
- Must pass background checks and drug screenings
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- Friendly and positive attitude
- Ability to remain calm under pressure
- Strong attention to detail
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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