Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Holidays
Recognition pay
401(k) retirement plan
Tuition Assistance
scholarships
Parental leave
caregiver leave
Employee charity matching
Career development opportunities
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care for seniors, ensuring they receive comprehensive services like wellness visits, physical examinations, chronic condition management, screenings, and minor injury treatment. As a vital part of CenterWell Senior Primary Care, Conviva embraces an innovative, value-based healthcare model. This approach prioritizes delivering the most effective care at the right time and cost, while addressing broader aspects of well-being including social, emotional, behavioral, and financial factors that impact patients' health outcomes. CenterWell, a leading company under Humana Inc., is nationally recognized as the largest provider of senior-focused primary... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a medical office
- Six months to one year of multi-line phone experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office applications
- Ability to work 40 hours per week Monday through Friday 8AM-5PM
- Willingness to undergo Tuberculosis screening
- Ability to handle routine administrative tasks accurately
- Effective communication skills
- Professional demeanor
- Ability to manage multiple phone lines simultaneously
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office including Word, Excel, Outlook, and Access
- Two years related experience preferred
- Bilingual in English and Spanish preferred
- Associate degree preferred
- Experience with ECW preferred
- Knowledge of medical terminology preferred
Job Duties
- Operate a switchboard or multi-line phone and maintain long distance call logs
- Maintain the reception area
- Schedule appointments
- Verify insurances
- Collect patient charges
- Take and distribute accurate messages
- Greet visitors and determine the nature of their visit
- Issue visitor passes and maintain visitor logs
- Alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
- Respond to routine inquiries such as location, hours, phone numbers, and email addresses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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