Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Holidays
Volunteer time off
Jury Duty Pay
Recognition pay
401(k) retirement savings plan
Tuition Assistance
Scholarships for dependents
Parental leave
caregiver leave
Employee charity matching program
network resource groups
Career development opportunities
Job Description
Conviva Senior Primary Care is an integral part of CenterWell Senior Primary Care, a Humana company committed to providing comprehensive and proactive healthcare services specifically designed for seniors. Conviva Senior Primary Care focuses on delivering high-quality, preventive care including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments. The organization takes a holistic approach towards patient care by addressing not only physical health but also the social, emotional, behavioral, and financial wellness of their patients. CenterWell is recognized as the nation’s largest provider of senior-focused primary care and values a patient-centered approach to healthcare. With the backing... Show More
Job Requirements
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Two years related experience preferred
- Bilingual (English/Spanish)
- Associate degree
- Experience with ECW
- Knowledge of medical terminology
Job Duties
- Operate a switchboard or multi-line phone and maintain long distance call logs
- Maintain the reception area
- Schedule appointments
- Verify insurances
- Collect patient charges
- Take and distribute accurate messages
- Greet visitors and determine the nature of their visit
- Issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
- Respond to routine inquiries from internal or external sources regarding organization location, hours of operation, phone numbers, and email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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