Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,000.00 - $49,400.00
Work Schedule
Standard Hours
Day Shifts
Benefits
health benefits
Paid Time Off
Holidays
Volunteer time
Recognition pay
401(k) retirement plan
Tuition Assistance
Scholarships for dependents
Parental leave
caregiver leave
Employee charity matching
network resource groups
Career development opportunities
Job Description
Conviva Senior Primary Care, a part of CenterWell Senior Primary Care and a Humana company, is committed to providing proactive, preventive healthcare services tailored specifically for seniors. With an emphasis on wellness visits, chronic condition management, screenings, physical exams, and minor injury treatment, Conviva offers a comprehensive range of services designed to improve the health and well-being of senior patients. As part of CenterWell, one of the nation’s largest providers of senior-focused primary care, home health services, and pharmacy benefit management, Conviva emphasizes a holistic, value-based approach. This approach not only addresses physical health but also social, emotional, behavioral, and... Show More
Job Requirements
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office
- Scheduled 40 hours per week
- Able to work Monday to Friday 8AM-5PM
- Willingness to undergo tuberculosis screening
- Good communication skills
- Ability to handle multiple phone lines
- Basic administrative skills
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Two years related experience preferred
- Bilingual (English/Spanish)
- Associate degree
- Experience with ECW
- Knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- Maintains the reception area
- Appointment scheduling
- Verification of insurances
- Collecting patient charges
- Takes and distributes accurate messages
- Greets visitors and determines the nature of their visit
- Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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