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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Benefits from day one
Volunteer time off
Paid parental leave
401(k)
caregiver leave
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Paid jury duty
Vision Insurance
Parental leave
Life insurance
Job Description
Conviva Senior Primary Care is a leading healthcare provider that focuses on delivering proactive and preventive care to seniors. As part of CenterWell Senior Primary Care, an innovative brand under Humana Inc., Conviva is dedicated to enhancing the overall well-being of its patients by offering comprehensive services such as wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Conviva’s value-based care model emphasizes providing the best possible care when it is needed most while maintaining cost efficiency. Beyond physical health, Conviva addresses the social, emotional, behavioral, and financial aspects that influence patient well-being, embodying a holistic... Show More
Job Requirements
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Two years related experience preferred
- Bilingual (English/Spanish)
- Associate degree
- Experience with ECW
- Knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- Maintains the reception area
- Appointment scheduling
- Verification of insurances
- Collecting patient charges
- Takes and distributes accurate messages
- Greets visitors and determines the nature of their visit
- Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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