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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

40 percent product and procedure discounts
Free annual injectable events
comprehensive medical insurance
Dental Insurance
Vision Insurance
Company paid Short-Term Disability
Company paid long-term disability
Life insurance
Safe Harbor 401K match up to 4 percent
Flex Spending Accounts
Commuter Benefits
Employee assistance program
Exclusive discounts on theme parks
Attractions
hotels
Concerts
Movie tickets
Paid Time Off
Paid holidays
Pet insurance

Job Description

Golden State Dermatology is a distinguished physician-led and owned dermatology group that is rapidly expanding its presence across California with over 37 convenient locations. As a leading provider specializing in medical, surgical, and cosmetic dermatology, Golden State Dermatology offers expert care for a wide range of skin, hair, and nail conditions. The practice is well-respected for its advanced treatments such as Mohs micrographic surgery for skin cancer, surgical and non-surgical cosmetic skincare procedures, anti-aging therapies, body contouring, and plastic surgery. Emphasizing comprehensive patient care, Golden State Dermatology combines the latest technologies and treatments with compassionate and personalized service to enhance... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or healthcare setting preferred
  • ability to manage multiple tasks efficiently
  • strong interpersonal and communication skills
  • proficiency in using computer systems and patient management software
  • attention to detail and organizational skills
  • ability to provide compassionate and professional patient service

Job Qualifications

  • Customer service skills or a patient-centered mindset
  • previous dermatology, healthcare, or aesthetics experience helpful but not required
  • knowledgeable with insurance carriers such as Medicare, commercial, and HMO
  • experience with EClinicalWorks, EMA, or other EMR software helpful
  • excellent multitasking and communication skills

Job Duties

  • Warmly welcoming patients and assisting with check-in and check-out procedures
  • verifying patients' insurance coverage and eligibility
  • handling phone inquiries and maintaining patient records
  • managing the appointment schedule including auditing future appointments, confirming attendance, and collecting necessary pre-appointment information
  • contacting patients on waiting lists or with future appointments to offer earlier slots and fill openings
  • providing product education to patients and staff
  • selling skincare products available for purchase

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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