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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Physical Therapy Now is a leading network of rehabilitation centers committed to transforming lives through high-quality, accessible care. With a clear mission to provide every person with the rehabilitation services they need to thrive, Physical Therapy Now stands out as a purpose-driven healthcare provider dedicated to making a meaningful impact in the communities it serves. The company embraces a culture centered on compassion, professionalism, and continuous growth, creating an environment where both patients and employees can flourish. This vision is supported by a dynamic team committed to delivering exceptional patient care and fostering a supportive workplace that encourages career development... Show More
Job Requirements
- high school diploma or equivalent
- bilingual proficiency
- prior experience in medical front desk or healthcare administration
- strong organizational skills
- excellent interpersonal skills
- ability to handle confidential information
- proficiency with computer systems and medical software
- capacity to manage multiple tasks simultaneously
- attention to detail
Job Qualifications
- bilingual proficiency
- experience in medical front desk operations
- strong leadership skills
- excellent communication skills
- ability to multitask effectively
- knowledge of insurance authorization processes
- proficiency with electronic medical records (EMR) systems
- familiarity with healthcare compliance standards
- problem-solving capabilities
- ability to work in a fast-paced environment
Job Duties
- be a leader for your team
- ensure quality and compliance
- answer phones and return any missed call
- greeting patients, scan and input patients info into EMR
- handle schedule, check in and out patients, make recurring appointments and provide patient with a copy of the schedule
- arrange patient transportation if needed
- insurance authorization, verify benefit, co-payments
- consistently following up with patients, confirm appointments
- during intake process of new patient, make sure all info is filled out correctly
- ensure patients understand treatment including but not limited to their responsibilities, plan of care and goals
- receive and answer emails in a professional and timely manner
- attend and enforce meetings and trainings
- enforcing the facility policies and procedures, report needed changes
- protect patients rights by maintaining confidentiality of personal and financial info
- document incident report and inform HR department
- collect and properly route all incoming mail
- guide MVA patients through the correct process, staying in touch with attorneys and marketing rep
- make sure PT/PTA are keeping patients notes done daily
- maintain communication with referring physicians
- ensure PT evaluations get revised for corrections and signed by referring physician
- keep employee charts private and up to date
- employee write ups, yearly evaluation
- scrub and submit payroll to HR dept
- receive vacation/PTO request, authorize and submit to HR for final approval
- keep inspections up to date, such as AHCA, Medicare, Medicaid, equipment calibration, fire etc
- maintain office supplies inventory, place and expedite orders, verify receipt of supplies
- scheduling equipment service and repairs
- know facility financial goals
- help your staff to maintain your facility clean and organized
- ensure all staff is being punctual with time and attendance
- train and guide new team members
- overall management of the facility
- reports to management/HR
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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