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Marriott Minneapolis Northwest - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Minneapolis Marriott Northwest All-Suite hotel is a newly renovated, upscale hotel offering guests first-class service and amenities. Located in a vibrant area, this property boasts extensive facilities including the Wadsworth Restaurant and Bar, the Boundary Waters Cafe, an indoor heated pool, and a well-equipped fitness center. This hotel also features an expansive 60,000 square foot Conference and Event center that includes 27 versatile and elegant spaces. These spaces are complemented by customized room setups, innovative technology, chef-curated food and beverage options, and professional Marriott Certified Conference and Event Planners to ensure seamless events. The Minneapolis Marriott Northwest is committed to... Show More
Job Requirements
- high school diploma or equivalent
- at least 2 to 3 years of progressive experience in a hotel or related field
- previous supervisory experience preferred
- must have a valid driver’s license
- compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
- ability to lead a team and multitask effectively
- strong interpersonal and communication skills
- capability to maintain composure under pressure
Job Qualifications
- high school diploma or equivalent
- minimum 2 to 3 years of progressive experience in a hotel or related field
- previous supervisory experience preferred
- strong leadership and communication skills
- ability to manage multiple tasks in a fast-paced environment
- knowledge of hospitality software systems
- problem-solving skills
- valid driver’s license
- certification in Food Handlers, Alcohol Awareness, CPR, and First Aid preferred
Job Duties
- greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- manage reservations and VIP requests to ensure outstanding guest experiences
- track logs, manage messages and packages to maintain operational efficiency
- monitor room rates, packages, and promotions to support revenue growth
- build and lead a strong, communicative front desk team
- train new associates and provide ongoing guidance
- resolve guest concerns and workplace issues with confidence and creativity while maintaining safety and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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