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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $200,000.00
Work Schedule
Standard Hours
Job Description
Airwallex is a pioneering unified payments and financial platform designed specifically for global businesses. It combines proprietary infrastructure and cutting-edge software to provide seamless financial management solutions. Serving over 200,000 businesses worldwide, including notable companies such as Brex, Rippling, Navan, Qantas, and SHEIN, Airwallex offers integrated services covering business accounts, payments, spend management, treasury, and embedded finance at scale. Founded proudly in Melbourne, Australia, Airwallex has grown into a global powerhouse with over 2,000 talented professionals working across 26 offices worldwide. With a valuation of US$8 billion and backing from top-tier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures,... Show More
Job Requirements
- 5 years in a people-focused role such as workplace experience, employee engagement, office management, facilities, or hospitality events management
- 1-2 years of experience managing people, vendors, or cross-functional projects with demonstrated leadership capability
- ability to consistently deliver a high level of customer service
- strong communication skills across employees at all levels within the organization
- demonstrated ability to handle multiple tasks with little or no supervision
- advanced problem solving skills
- ability to triage and create sensible prioritization in order to continue to be effective
- positive attitude
- grace under pressure
- accurate, organized, punctual and accountable
- strong computer skills including experience with Google Suite and Slack
- fluency with budgeting, procurement, and vendor management tools like Pigment, Oracle, AuditBoard and Ironclad are a plus
Job Qualifications
- 5 years experience in workplace experience, employee engagement, office management, facilities, or hospitality events management
- 1-2 years experience managing people, vendors, or cross-functional projects with demonstrated leadership
- ability to consistently deliver high levels of customer service
- strong communication skills across all levels of employees
- demonstrated ability to handle multiple tasks independently
- advanced problem-solving skills
- ability to triage and prioritize tasks effectively
- positive attitude and grace under pressure
- accuracy, organization, punctuality, and accountability
- proficiency with Google Suite and Slack
- familiarity with budgeting, procurement, and vendor management tools such as Pigment, Oracle, AuditBoard, and Ironclad is a plus
Job Duties
- Oversee all facilities management and services for the San Francisco office and regional hubs
- Manage the Workplace budget including operating expenses and cost-effective space optimization
- Establish and enforce Workplace objectives, policies, and operating procedures ensuring compliance with health and safety regulations
- Track key performance indicators such as in-person metrics and space efficiency to provide actionable insights
- Cultivate and manage vendor partnerships for real estate, property management, food and beverage programs
- Lead cross-functional project planning with IT, Finance, Security, and HR for office builds and manage workplace communications
- Provide first-instance support for office equipment and facilities in partnership with IT
- Coordinate all in-office employee events and serve on the Culture Committee
- Manage workplace and wellbeing projects alongside global Workplace Experience leads
- Create and manage a welcoming guest experience and scalable guest management system
- Provide operational support to the People & Talent team including assistance with hiring, onboarding/offboarding, benefits administration, and systems administration
- Assist with onsite interviews and improving candidate experience
- Serve as backup support for People Operations and Talent teams and manage a small Workplace Experience team of 1-2 people including full-time staff and contractors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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