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United Airlines

Manager - Station Operations Center

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $99,750.00 - $129,924.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Disability insurance
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k) retirement plan
flight privileges

Job Description

United Airlines is a leading global airline known for connecting people and uniting the world through its extensive network of flights and destinations. As one of the largest airlines, United offers a diverse range of services including passenger transport, cargo, and logistics. The company prioritizes growth, innovation, and exceptional customer service, striving to create memorable travel experiences for its customers while fostering a supportive and dynamic work environment for its employees. United Airlines operates with a commitment to safety, operational excellence, and sustainability, aiming to maintain a competitive edge in the ever-evolving airline industry. They offer a comprehensive benefits package... Show More

Job Requirements

  • Bachelor’s degree or equivalent related field experience
  • Experience in an airline operational environment
  • Demonstrated leadership and strategic planning skills
  • Ability to work independently in a fast-paced setting
  • Knowledge of operations, management, logistics and technology
  • Strong interpersonal and communication skills
  • Proactive management style
  • Superior problem-solving abilities
  • Legal authorization to work in the United States
  • Successful interview completion
  • Reliable and punctual attendance

Job Qualifications

  • Bachelor’s degree and/or related field experience in an airline operational environment
  • Proven track record for decisive actions backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
  • Demonstrated leadership ability and desire to work independently in a fast-paced environment
  • In-depth knowledge of operations, management, logistics and technology
  • Exceptional interpersonal skills
  • Excellent verbal and written communication and presentation skills
  • Proactive and self-directed management style
  • Superior problem-solving skills
  • Be an influencer among your peers and other leaders across the organization
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Job Duties

  • Coordinate station future flight planning activities collaborating with network planning, government agencies and local stakeholders to ensure all airport departments have the information to prepare and make necessary adjustments to support changes to future flight schedules and operations
  • Foresee future challenges and communicate the course of action necessary in a core4 fashion to achieve both station and enterprise objectives
  • Maintain, analyze and communicate operational performance metrics as they relate to quality customer service, market focus, DOT performance and strategic initiatives
  • Partner with NOC to address system and local issues that have a significant impact to safety, security, employees, customer and baggage handling, aircraft scheduling, facility and field conditions
  • Oversee resolution of all operational critical issues involving any department, service provider and/or governmental agency
  • escalate operational critical issues to senior leadership
  • Manage IRROPs strategic planning and funnel ops critical communication to station senior leadership across all divisions
  • Manage staffing for Operations Control Managers and Supervisors
  • Provide performance leadership and guidance to the SOC team and Hub organization

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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