Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,100.00 - $56,900.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
Discounts on hotels, cars, cruises and more
Job Description
American Airlines is a leading global airline company headquartered in the United States, recognized for its extensive network, outstanding customer service, and commitment to innovation. Serving millions of customers annually, American Airlines operates thousands of flights daily connecting over 365 destinations across the world. As one of the largest airlines internationally, it offers a dynamic and diverse work environment anchored on inclusion, growth, and career development opportunities. The company prides itself on fostering a culture where team members can thrive personally and professionally, committed to excellence and industry-leading standards. American Airlines offers comprehensive benefits that support the health, wellness, and... Show More
Job Requirements
- Bachelor's degree in relevant field or equivalent experience/training
- 3 years of experience managing direct reports/employees
- 3 years of prior management experience and/or equivalent experience
- Ability to create structure and drive progress in an ambiguous environment
- Strong interpersonal skills with the ability to resolve conflicts
- Strong task organizational skills with adherence to developed business practices
- Ability to shift focus to new projects as business needs change
- Proficient in Microsoft Excel, PowerPoint and Word
Job Qualifications
- Bachelor's degree in relevant field or equivalent experience/training
- 3 years of experience managing direct reports/employees
- 3 years of prior management experience and/or equivalent experience
- Advanced knowledge of FOS and associated systems
- Prior experience issuing, auditing, and maintaining crew qualifications
- Knowledge of enterprise Learning Management System (LMS)
- Prior experience with a Training Management System Mint (TMS)
- Knowledge of Flight Attendant CBA
- Prior experience in a regulatory role
- Prior experience building and managing financial reports
- Ability to create structure and drive progress in an ambiguous environment
- Strong interpersonal skills with the ability to resolve conflicts
- Strong task organizational skills with adherence to developed business practices
- Ability to shift focus to new projects as business needs change
- Proficient in Microsoft Excel, PowerPoint and Word
Job Duties
- Lead a direct team of 26 managers and support staff who support a 7-day operation
- Responsible for the development and daily operation of a Training Management System (TMS)
- Responsible for the issuance and management of all FOS crew qualifications, differences training, and qualification indicators such as equipment or special training course work
- Oversees the daily operation and staffing of the Training Support Desk (TSD) call center
- Manages all instructor staffing models and monthly/weekly/daily staffing including vacation, sick, and unscheduled open shifts related to IROPs
- Responsible for building and managing the operational training plan for all training events on a monthly and annual basis in collaboration with Planning and Schedule Production
- Responsible for building and managing the Operational and Special Assignment annual and monthly budgets
- Act as a final approver for instructor and trainee hotel invoices, supply ordering, and any ad-hoc purchase requests for the business unit
- Manages all initial qualification training administrative tasks including training records, learning hub course assignments, work trips, base bids, and FAA certifications
- Manages the Inflight Training Policies and Procedures Manual (ITAPPM)
- Supports all irregular operations for initial and recurrent training including flight and hotel rebooking and training rescheduling
- Participates as a Subject Matter Expert for all qualification audits for the FAA, IEP, DOD, and IOSA
- Responsible for collaborating with the APFA to research and resolve concerns as it relates to training pay and schedules
- Coordinate with cross-functional groups such as IT, Finance, Operations, Program Development, and external vendor in support of business objectives
- Flex to support additional projects and responsibilities, as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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