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American Airlines

Manager, Inflight Analytics

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $98,900.00 - $147,400.00
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Work Schedule

Standard Hours
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Benefits

Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
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Job Description

American Airlines is a renowned global airline committed to delivering exceptional service and innovative solutions to millions of passengers each day. As one of the largest airlines in the world, American Airlines operates an extensive network of more than 6,800 daily flights to 365 destinations across the globe. The company fosters a dynamic, inclusive, and diverse workforce where every employee is encouraged to bring their authentic self to work. Through a culture rooted in collaboration and continuous learning, American Airlines offers its team members opportunities for personal and professional growth, enabling them to advance their careers while enjoying a fulfilling... Show More

Job Requirements

  • Bachelor’s degree in statistics, business, finance, mathematics, operations research, data engineering, industrial engineering or equivalent experience/training
  • 5 years previous work experience in data extraction, analysis and reporting
  • Ability to lead a large team on projects that impact large business units
  • Ability to be a strong people leader
  • to develop talent and create a cohesive team environment
  • Experience with data visualization software (Tableau, Cognos, Zoomdata, etc.)
  • Advanced knowledge of databases and general data warehouse best practices
  • Strong analytical capability, including application of quantitative reasoning to resolve complex problems
  • Highly creative and analytical, with demonstrated decision-making skills and ability to analyze data and produce actionable insights for far-reaching decisions
  • Excellent verbal and written communication skills
  • Ability to build and facilitate relationships at all levels of the organization
  • Ability to manage multiple concurrent initiatives with varying due dates and importance across a wide range of constituents
  • Experience using data retrieval and visualization methods such as SQL, SAS, Tableau, Cognos, Alteryx
  • Advanced familiarity using data retrieval and visualization methods such as SQL, SAS, Python, PowerBI, Tableau, Cognos, Alteryx
  • Proficient with Microsoft Office applications (MS Excel, Access and PowerPoint)
  • advanced knowledge of Microsoft Excel is required

Job Qualifications

  • Bachelor’s degree in statistics, business, finance, mathematics, operations research, data engineering, industrial engineering or equivalent experience/training
  • 5 years previous work experience in data extraction, analysis and reporting
  • Ability to lead a large team on projects that impact large business units
  • Ability to be a strong people leader
  • to develop talent and create a cohesive team environment
  • Experience with data visualization software (Tableau, Cognos, Zoomdata, etc.)
  • Advanced knowledge of databases and general data warehouse best practices
  • Strong analytical capability, including application of quantitative reasoning to resolve complex problems
  • Highly creative and analytical, with demonstrated decision-making skills and ability to analyze data and produce actionable insights for far-reaching decisions
  • Excellent verbal and written communication skills
  • Ability to build and facilitate relationships at all levels of the organization
  • Ability to manage multiple concurrent initiatives with varying due dates and importance across a wide range of constituents
  • Experience using data retrieval and visualization methods such as SQL, SAS, Tableau, Cognos, Alteryx
  • Advanced familiarity using data retrieval and visualization methods such as SQL, SAS, Python, PowerBI, Tableau, Cognos, Alteryx
  • Proficient with Microsoft Office applications (MS Excel, Access and PowerPoint)
  • advanced knowledge of Microsoft Excel is required

Job Duties

  • Leads a team of analytics professionals who obtain, manipulate, clean, and analyze large structured and unstructured data from diverse sources to develop meaningful reports that drive value for Flight Service
  • Prioritizes projects and completes groundwork for development and implementation of new data reports
  • Communicates results to senior management and develops usable metrics to enable these groups to better manage their business
  • Promotes data driven decision making
  • Drives the prioritization of system enhancements to the Attendance and Performance System (APS)
  • Defines best practice approaches for database optimization, automation of reporting and interpreting data
  • Modernize suite of tools using latest data extraction and reporting technologies through adoption and training across Flight Service
  • Communicates with various departments and frontline flight attendants

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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