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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,800.00 - $80,900.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
short-term disability
long-term disability
401(k) with Company Match
Vacation Time
Paid holidays
Paid sick leave
Additional paid time off
Job Description
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties, boasting an impressive portfolio of approximately 9,200 hotels across over 95 countries on six continents. Headquartered in Parsippany, New Jersey, Wyndham maintains a vital global presence with offices in major cities like London, Shanghai, Buenos Aires, and Dubai. The company employs more than 2,000 corporate team members dedicated to its mission of making hotel travel possible for all travelers. With a diverse array of 24 leading hotel brands under its umbrella — including well-known names such as Wyndham, La Quinta, Ramada, Days Inn, and... Show More
Job Requirements
- Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.)
- Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary)
- 90% travel with flexible work schedule
- Work under pressure with extended hours/days when required, in order to meet deadlines
- This position requires the ability to stand and be on your feet for approximately 50% of the day
- This position requires the ability to sit and drive long distances for approximately 75% of the week
- Qualified candidates must be able to lift a minimum of 10 lbs.
- This position requires the ability to bend, twist, squat, push/pull while inspecting properties
Job Qualifications
- 2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience
- 4 year college degree preferred
- Multi-property experience
- Industry certifications preferred
- Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.)
Job Duties
- Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: being responsive, being respectful and delivering a great experience
- Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance
- Execute Wyndham Hotels and Resorts initiatives, projects and related tasks
- Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners
- Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel
- Drive NRG through retention and development opportunities
- Collaborate with internal stakeholders
- Provide accountability to the organization through documentation, follow up and system reporting
- Achieve annual service, performance and KPI goals in order to impact WHR profitability
- Take ownership of personal and professional development
- Project a positive image and promote the value of Wyndham Hotels & Resorts
- Respond to one off requests from the business that are property specific within in indicated SLA
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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