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United Site Services logo

Manager Field Ops

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $89,500.00 - $134,200.00
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Work Schedule

Standard Hours
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Benefits

Holiday & paid time off
Medical/Pharmacy
Dental
Vision
employer-paid short-term disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment

Job Description

United Site Services (USS) is a recognized leader in providing comprehensive site services across various industries. As a company, USS has carved a niche for itself through strong partnerships that facilitate the success of its clients’ projects and events. The company’s expertise spans a wide spectrum of site-related services, backed by robust process management and a firm commitment to corporate responsibility. This commitment is not merely a statement but is embedded in best-practice programs that USS consistently implements to ensure quality and reliability. The company’s workforce is diverse, comprising field technicians, customer care representatives, sales professionals, and functional experts -... Show More

Job Requirements

  • Minimum 2 year / associates degree from two-year college or technical school or equivalent combination of education and experience
  • Minimum 5 years of related experience and/or training
  • Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
  • Valid driver license (Class C)
  • Have experience with multi-stop routing system and dispatch procedures
  • Knowledge of proper cleaning and repair of those assets
  • Computer knowledge (Navision, Microsoft Office and routing/logistics software)
  • Excellent written and verbal communication skills

Job Qualifications

  • Minimum 2 year / associates degree from two-year college or technical school or equivalent combination of education and experience
  • Minimum 5 years of related experience and/or training
  • Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
  • Customer service
  • Team building
  • Organization
  • Time management
  • Communications
  • Decision making and problem solving
  • Knowledge of proper cleaning and repair of those assets
  • Valid driver license (Class C)
  • Have experience with multi-stop routing system and dispatch procedures
  • Computer knowledge (Navision, Microsoft Office and routing/logistics software)
  • Excellent written and verbal communication skills
  • Knowledge of financial statements
  • Experience managing a budget
  • Knowledge of all company assets in inventory

Job Duties

  • Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
  • Review all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
  • Monitor all service levels and deliveries to ensure the best efficiencies
  • Recommend measures to improve operational practices and quality of customer care
  • Work directly with other departments to ensure excellent/positive communication within the region
  • Work with various departments to resolve customer service & delivery issues
  • Work with Operations Managers at other branches to coordinate asset transfers
  • Maintain proper staffing levels to meet and exceed customer and branch needs
  • Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel
  • Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
  • Responsible for fleet DOT administration including, log books & record maintenance
  • Review and approve e-time punches prior to submitting for payroll processing
  • Review and approve time off request forms and schedule time off based on operational necessity
  • Administer the company's safety program at the branch
  • Work with Safety & HR departments to safety coordinate training, where necessary
  • Responsible for employee development & conducting periodic performance reviews
  • Create and maintain a positive, safe, and effective work environment
  • Operate a variety of company vehicles
  • Pull trailers with company vehicles
  • Perform other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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