Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
401(k)
Career development opportunities
Job Description
Barcelona Wine Bar is part of Barcelona Restaurants, LLC, one of the most established and respected Spanish-focused restaurant groups in America. Known for its exceptional selection of wines from Spain and South America, the restaurant group boasts over 400 bottles representing more than 70 unique wine regions. The wine bars offer a warm and inviting atmosphere inspired by Spanish culture, featuring rustic, ever-changing menus that emphasize clean flavors, fresh seasonal ingredients, and specialties from Spain and the Mediterranean. Barcelona Wine Bar prides itself on delivering a genuinely authentic dining experience in an environment that celebrates the heritage and culinary traditions... Show More
Job Requirements
- 3+ years with prior experience as a Maitre d', lead host, or front-of-house supervisor is preferred
- Prior wine (WSET) or beverage certifications (Cicerone) are a plus
- Knowledge of retail/restaurant/hospitality training trends and best practices is required
Job Qualifications
- Availability for timely communication with our guests
- Flexibility to work evenings, weekends, late nights, and holiday shifts in addition to full flexibility to accommodate peak dining hours and special events
- A track record of fostering genuine guest connections to increase sales volume
- Guest service excellence with a deep understanding of how to create exceptional customer experiences focused on building loyalty and satisfaction
- Problem-solving and decision-making with strong critical thinking and quick decision-making in a fast-paced environment
- Communication skills with excellent interpersonal and communication skills for interacting with guests, team members, and management
Job Duties
- Own the vibe of the entire restaurant operations to create an environment that will foster personal connections with our guests and exceed their expectations
- Responsible for maintaining the energy by setting the tone to deliver best-in-class hospitality
- Exceeds guest expectations by delivering an experience our guests did not know they wanted
- Maintain an in-depth knowledge of the menu to provide a standout dining experience for all guests you interact with during service
- Work closely with the restaurant management team to maximize guest satisfaction, including proactive communicating guest inquiries, complaints, and special requests in real time
- Participates and leads meetings tailored around best practices for hospitality
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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