Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Barcelona Restaurants, LLC is one of the oldest and most renowned Spanish-focused restaurant groups in America. With a deep dedication to the culinary culture of Spain and the Mediterranean, the group has established a notable presence through its flagship venues like Barcelona Wine Bar. This award-winning establishment features an extensive and carefully curated wine list, containing over 400 bottles from more than 70 diverse wine regions across Spain and South America. Guests at Barcelona Wine Bar enjoy a warm, inviting atmosphere that captures the authentic spirit of Spanish tapas bars, enhanced by a rustic yet evolving menu that emphasizes clean... Show More
Job Requirements
- 3+ years with prior experience as a maitre d, lead host, or front-of-house supervisor is preferred
- prior wine (WSET) or beverage certifications (Cicerone) are a plus
- knowledge of retail/restaurant/hospitality training trends and best practices is required
Job Qualifications
- availability for timely communication with our guests
- flexibility to work evenings, weekends, late nights, and holiday shifts in addition to full flexibility to accommodate peak dining hours and special events
- a track record of fostering genuine guest connections to increase sales volume
- guest service excellence: a deep understanding of how to create exceptional customer experiences, with a focus on building customer loyalty and satisfaction
- problem-solving and decision-making: strong critical thinking and quick decision-making in a fast-paced environment
- must possess critical creative thinking to adapt to changing priorities to provide exceptional service to create a memorable dining experience for every guest
- communication: excellent interpersonal and communication skills for interacting with guests, team members, and management
Job Duties
- own the vibe of the entire restaurant operations to create an environment that will foster personal connections with our guests and exceed their expectations
- responsible for maintaining the energy by setting the tone to deliver best-in-class hospitality
- exceeds guest expectations by delivering an experience our guests did not know they wanted
- maintain an in-depth knowledge of the menu to provide a standout dining experience for all guests you interact with during service
- work closely with the restaurant management team to maximize guest satisfaction, including proactive communicating guest inquiries, complaints, and special requests in real time
- participates and leads meetings tailored around best practices for hospitality
- performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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