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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services. With its headquarters located in Charleston, South Carolina, Greystar operates in over 250 markets worldwide, managing more than 1,000,000 apartment units and beds globally. Known as the largest apartment operator in the United States, Greystar boasts assets under management totaling nearly $79 billion, including $35 billion in development assets and $30 billion in regulatory assets. Founded in 1993 by Bob Faith, the company is committed to delivering world-class service in the rental residential real estate industry. Greystar’s extensive global presence... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand, walk, and sit for extended periods
- Capability to lift up to 25 pounds independently
- Flexibility to work a flexible schedule including evenings, weekends, and holidays
- Must be able to work indoors and outdoors in various weather conditions
- Ability to travel occasionally for training and support
- Strong organizational skills
- Reliable and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or concierge roles preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of local area amenities and resources
- Proficiency in scheduling and office management
- Ability to maintain confidentiality and professionalism
- Flexibility to work various shifts including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area
- Ensure the comfort of guests while they wait
- Answer phone calls and route them to the appropriate team member
- Assist with service request call backs
- Maintain guest suite schedules and ensure cleanliness
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are tour-ready prior to office opening
- Manage all package deliveries and notify residents within 24 hours
- Maintain logs for equipment rentals and community services
- Assist in scheduling and organizing resident activities
- Maintain detailed information on local businesses and concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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