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Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
performance bonuses
Job Description
NDM Hospitality Services is a leading hospitality company based in Kissimmee, Florida, specializing in managing luxury residential resorts and vacation rental properties. Known for its commitment to delivering exceptional guest experiences, NDM Hospitality Services has built a strong reputation for quality service and customer satisfaction in the vibrant tourism market of Kissimmee. With a focus on luxury accommodations, the company caters to discerning travelers seeking comfort, convenience, and personalized service during their stay. As part of its operational excellence, NDM Hospitality Services continuously invests in staff training and development to uphold high standards in hospitality management and guest relations.
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Job Requirements
- high school diploma or equivalent
- prior experience in vacation rental or hospitality customer service
- availability to work flexible hours including weekends and holidays
- ability to perform physical tasks as required
- strong communication skills
- customer service oriented
- capable of handling stressful situations calmly
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service
- knowledge of vacation rental property management
- excellent communication skills
- ability to handle multiple tasks efficiently
- proficiency with property management software
- strong interpersonal and problem-solving skills
Job Duties
- oversee guest check-in and check-out processes
- conduct quality control inspections of rental properties
- assist guests with inquiries and service requests
- maintain relationships with homeowners
- manage guest complaints and resolve issues promptly
- update guest information and reservation records
- coordinate with housekeeping and maintenance teams
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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