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Job Overview
Compensation
Hourly
Range $15.75 - $21.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free meal per shift
Free theme park access
Training and development opportunities
diversity and inclusion
flexible scheduling
Positive work culture
Community involvement
Job Description
Loews Hotels at Universal Orlando is a premier hospitality establishment located within the vibrant Universal Orlando Resort. Renowned for its world-class service and exceptional guest experience, Loews Hotels provides an award-winning environment that caters to leisure and business travelers alike. Committed to excellence, the company prides itself on fostering a culture known as the "power of we," which emphasizes collaboration, diversity, and a supportive workforce. Recognized as one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, Loews Hotels values its team members by creating an inclusive space where authenticity is celebrated, professional growth is encouraged,... Show More
Job Requirements
- High school diploma or equivalent
- Previous resort or hospitality experience preferred
- Excellent communication skills in English
- Basic computer proficiency
- Ability to work flexible hours including nights, weekends, and holidays
- Strong customer service orientation
Job Qualifications
- Previous resort experience preferred
- Excellent guest service skills required
- Basic computer skills required
- Ability to communicate effectively in English verbally with team members, leaders and guests required
- Must be able to work a flexible schedule, nights, weekends and holidays as required
Job Duties
- Thorough knowledge of the local area including restaurants, attractions, and shops
- Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements
- Personalizes all services and anticipates guest requests whenever possible
- Demonstrates a professional attitude in all interactions with guests, hotel staff, and vendors both in face to face discussions and over the telephone
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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