Lead Receptionist

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Hourly

Range $13.85 - $17.31

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Associate assistance program

Employee Discounts

Paid Time Off

Job Description

Brookdale Senior Living is a leading provider of senior living solutions across the United States, committed to delivering gracious hospitality and neighborliness for its residents and their families. With a focus on creating a home-like environment, Brookdale offers comfort and warmth that residents and visiting family members truly appreciate. The company emphasizes community engagement through entertaining events and gatherings that facilitate meaningful connections in both group settings and one-on-one interactions. Brookdale is renowned as an industry leader in clinical care, ensuring that the highest standards of health and wellness are maintained throughout its communities.

As a nationwide company wi... Show More

Job Requirements

High school diploma or general education degree (GED) required
One to two years related experience and/or training required
Ability to greet and assist residents, visitors, and staff in a professional manner
Basic computer skills
Ability to handle confidential information
Excellent communication skills
Must be able to respond calmly and appropriately to emergency situations

Job Qualifications

High school diploma or general education degree (GED)
Minimum of one to two years related experience and/or training
Ability to communicate effectively in a friendly and courteous manner
Strong organizational skills
Basic knowledge of office and clerical procedures
Proficiency in handling multi-line phone systems
Capability to respond appropriately in emergency situations

Job Duties

Lead the reception area and serve the needs of residents, visitors, and staff
Greet all visitors entering the community, answer questions, and ensure visitors sign guest sheets
Answer and direct phone calls to the proper residents and staff
Sort, deliver, and collect incoming/outgoing community and resident mail
Perform basic office and clerical functions, and maintain visitor logs
Respond to resident emergencies by calling appropriate internal and external parties based on community protocol

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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