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Laurus Home Care

Lead Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Wages on Demand
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off

Job Description

StoryPoint Prospect is a reputable senior living community located at 6901 Carslaw Ct. in Prospect, KY. Known for its commitment to providing exceptional care and a vibrant environment for its residents, StoryPoint Prospect stands out as a leader in the senior living industry. This establishment focuses on offering a 1440 experience - ensuring that every hour of each day is meaningful and enriching for its residents. As a company, StoryPoint values innovation, dedication, and professional growth, making it a place where employees can thrive and advance their careers within the senior living and healthcare sector.

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Job Requirements

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • excellent Microsoft Office skills
  • ability to efficiently manage multiple tasks
  • professional demeanor
  • reliable attendance
  • effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • excellent Microsoft Office skills
  • strong communication skills
  • ability to work independently
  • customer service experience
  • organizational skills
  • professionalism in appearance and behavior

Job Duties

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • daily resident check in
  • answer routine telephone inquiries
  • greet all residents and guests in a courteous and professional manner
  • provide a 1440 experience to our senior residents
  • distribute applications to prospective employees
  • assist in the hiring of new staff
  • assist in scheduling and training employees
  • refer all prospective residents and families to the Leasing Team
  • sort and deliver all mail, internal messages, and packages to residents and staff
  • knowledge of resident apartments, in-house facilities, and local information
  • reserve the private dining area for residents and guests
  • collect work orders and information for the maintenance director
  • know emergency call system and emergency procedures (fire, medical, and police)
  • perform all accountabilities in a timely and efficient manner following company policies and procedure
  • work independently in a professional atmosphere
  • keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
  • assist with accounting duties as assigned by Property Administrator
  • dress in a professional manner and wear name tag

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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