Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Meal allowance
Discounted parking
Professional development opportunities
Job Description
The Standard, East Village, is a vibrant and contemporary hospitality establishment located in the heart of New York City. Known for its eclectic style, exceptional service, and dynamic food and beverage offerings, The Standard, East Village caters to a diverse clientele seeking memorable dining experiences in a stylish environment. This restaurant and bar is part of The Standard Hotels group, which is recognized for its innovative approach to hospitality, combining modern design with top-tier guest services. As a destination that blends comfort, culture, and cuisine, The Standard, East Village offers both casual and upscale dining options, creating an inviting space... Show More
Job Requirements
- High school diploma or equivalent
- Previous work experience in a similar area preferred
- Ability to move and traverse workspace for a minimum period of 8 hours a day
- Ability to pull, push, carry and lift at least 50 pounds
- Must be able to seize, grasp, turn and hold objects with hands
- Ability to bend, kneel, and stretch periodically
- Multi-lingual is desirable
Job Qualifications
- Ability to read, comprehend and carry out instructions according to established procedures
- Fluent in the English language
- Work efficiently, utilize multi-tasking, prioritize tasks
- Adherence to uniform, grooming, personal hygiene standards, and expectations per SOPs as well as all COVID-related hygiene protocol
- Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
- Personal comportment in line with The Standard, New York policies, standards, and expectations
- Willingness to learn and adapt
Job Duties
- Greet and welcome guests
- Walk and seat guests at tables
- Ensure proper customer service is being provided by the team
- Ensure that the tables are set up properly and assist with table re-setting
- Control and coordinate all tables in designated section
- Inform the relevant server of table seating and applicable reservation notes
- Give seated guests both food and drinks list
- Take the water order and serve as needed
- Answer guest inquiries as necessary
- Check reservations daily and assign table numbers as needed
- Know and monitor the exact flow of areas (Café, Garden, Terrace, Cuna Bar, and Restaurant)
- Perform other duties as requested by the manager
- Confirm daily reservations by phone and email
- Login daily to Resy operating system to confirm and print reservations for servers and the kitchen
- Plot tables using Resy platform
- Use Resy platform to track diners during meal experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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