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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Holiday double time pay
Instant access to earned income
Paid Time Off
medical benefits
Dental benefits
401k fully vested
Job Description
The Waters is a distinguished senior living community dedicated to fostering a vibrant, nurturing environment where residents and team members alike can thrive. With a mission centered on "Creating a sense of community where everyone THRIVES," The Waters prioritizes professionalism, compassion, and dedicated care in every aspect of its operation. As a senior living provider, The Waters combines exceptional hospitality with innovative services to ensure a rich and fulfilling experience for its residents. The company is known for its strong values of Teamwork, Humility, Responsibility, Innovation, and a commitment to celebrating victories and cherishing every moment. These values permeate the... Show More
Job Requirements
- Minimum of two years experience as a concierge or related position
- Availability to work full-time Monday through Friday from 8AM to 4:30PM
- Compassion for and commitment to hospitality and elderly care
- Ability to lead and train a team effectively
- Strong communication and interpersonal skills
- Background check and eligibility to work in the United States
- Adherence to The Waters values of Teamwork, Humility, Responsibility, Innovation
Job Qualifications
- Advanced education in hospitality or related field preferred but not required
- Minimum of two years experience as a concierge or related position required
- Leadership experience preferred but not required
- Compassionate and committed to hospitality, service, and excellence in elderly care
- Ability to create a fun, engaging and caring environment for residents
- Strong interpersonal skills to engage resident's family and friends
Job Duties
- Oversee the operation of the Concierge team
- Serve as the face of the community and manage the hub for resident and guest activity planning
- Model, lead, train and monitor the performance of the Concierge team
- Work with the Business Operations Manager to track Concierge team performance and customer service metrics
- Create a fun, engaging and caring environment for residents
- Engage residents' family and friends and take time to visit with them
- Maintain high standards of hospitality and customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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