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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.00 - $34.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) match
Group legal
Critical Illness
Hospitalization
accident insurance
Pet insurance
Employee assistance program
Job Description
Barkan Management Company is a distinguished property management firm with a legacy dating back to 1964. Serving over 200 residential communities across eight states, with prominent regional offices based in Boston and Washington D.C., Barkan is recognized for its commitment to excellence in real estate management. With over 50 years of experience, the company specializes in community association and multi-family management, adeptly handling both market-rate and affordable housing solutions. The company’s team of over 800 dedicated professionals prides itself on delivering unparalleled service, adhering to the highest standards of quality and consistently exceeding client expectations. Barkan Management Company not only... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in concierge or hospitality role
- Strong communication and interpersonal skills
- Ability to anticipate and meet resident needs
- Professional appearance and demeanor
- Reliability and punctuality
- Flexibility to work weekdays weekends and overnight shifts
- Familiarity with property management software is preferred
- Ability to handle multiple tasks in a fast-paced environment
- Must be team-oriented and collaborative
Job Qualifications
- Demonstrated experience in service and hospitality
- Excellent communication skills
- Knowledge about local area including restaurants transportation and events
- Engaging and attentive personality
- Commitment to service excellence
- Outstanding written and verbal communication skills
- Working knowledge of Microsoft Word and Excel is a plus
- Experience with Building Link or CINC software preferred
- Proven reliability to a set work schedule
Job Duties
- Maintain complete knowledge of rules regulations and policies
- Welcome and greet all residents and guests professionally
- Become knowledgeable with building service providers
- Ensure front lobby is well maintained
- Receive and coordinate calls from residents for personal services
- Ensure front desk is always covered
- Accept deliveries mail and dry cleaning maintaining logs
- Forward maintenance or service calls appropriately
- Maintain strict adherence to key control policy
- Maintain up to date resident contact list including emergency assistance needs
- Schedule and oversee front desk concierge staff
- Assist staff with shift substitutions
- Ensure contractors and vendors sign in before entering
- Enforce building rules and regulations
- Monitor security and life safety systems reporting issues
- Maintain emergency procedures manual and postings
- Respond to building emergencies according to procedures
- Coordinate all resident moves
- Welcome new residents and assist with service coordination
- Perform visual inspection of garage and control visitor flow
- Maintain emergency and vendor contact binder
- Provide information about local activities and events
- Introduce new services with General Manager approval
- Document resident requests complaints and notify personnel
- Complete incident reports
- Perform special projects as required
- Maintain current vendor listings
- Ensure professional personal appearance at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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