Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Job Description
Baystate Health is a prominent healthcare system dedicated to providing comprehensive medical services and exceptional patient care. Located in Springfield, Massachusetts, Baystate Medical Center serves as a central hub for medical treatment, patient support, and community health education. The institution is committed to fostering a supportive and collaborative work environment that promotes employee growth and delivers outstanding healthcare experiences to patients and visitors alike. Known for its commitment to diversity and equal opportunity, Baystate Health strives to employ a workforce that reflects the community it serves, maintaining high standards of excellence and innovation in healthcare services.
The position of L... Show More
The position of L... Show More
Job Requirements
- GED or HiSET
- 2-3 years of experience in hospitality industry or related field with proven customer service requirement
- basic PC skills
- emotional maturity and organizational awareness
- ability to work flexible hours including weekends and early mornings
- strong communication and interpersonal skills
Job Qualifications
- GED or HiSET
- basic PC skills
- 2-3 years of experience in hospitality industry or related field with proven customer service requirement
- emotional maturity and organizational awareness
- bilingual preferred
Job Duties
- Role model to team and resource to organization improvement projects regarding patient and visitor assistance functions
- performance feedback to supervisor and/or manager
- function specific policy review
- orient, train and sign-off employees on function specific information
- create/maintain Kronos schedules and process time off requests
- monitor intraday activities
- provide concierge services for special events requiring high level public, community and BH leader interaction
- performs all functions of Concierge assignments at all locations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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