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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
HHM Hotels is a prominent hospitality management company known for its commitment to delivering exceptional guest experiences across its diverse portfolio of properties. Specializing in managing and enhancing the operations of hotels and resorts, HHM Hotels places a strong emphasis on service quality, operational excellence, and employee development. As a forward-thinking company, it integrates sustainability initiatives, such as the EarthView program, reflecting its dedication to environmental responsibility alongside customer satisfaction. The company fosters a culture centered on the core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, creating workplace environments that encourage... Show More
Job Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- food service background at the server level
- knowledge of bar service and liquor inventory controls
- ability to stand for extended periods
- capability to lift up to 50 pounds
- ability to perform physical tasks such as bending, reaching, stooping, kneeling, or crouching
- willingness to work varied shifts including holidays and weekends
Job Qualifications
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- food service background at the server level
- knowledge of bar service and liquor inventory controls
- strong leadership and team management skills
- excellent customer service and interpersonal skills
- ability to work varied shifts including holidays and weekends
- knowledge of sanitation and safety standards
- ability to maintain composure in high volume or stressful situations
Job Duties
- Slice and pit fruit for garnishing drinks
- check identification of customers to verify age requirements for purchase of alcohol
- prepare and serve drink and/or food orders
- take orders, serve and clear food and beverage to guests in bar and lounge areas if applicable
- issue guest check and complete payment process
- follow standards for identifying and managing intoxicated guests
- complete beverage requisitions to maintain par levels
- complete required side work prior to shift end
- be aware of guest satisfaction scores and work toward increasing them
- interview, select, train, schedule, coach and support associates
- monitor product quality and guest satisfaction in food and beverage outlets
- ensure compliance with sanitation and safety standards
- interact with guests to obtain feedback on quality of service and food
- perform service functions during high volume or staffing shortages
- assist with maintaining proper par levels and inventories of supplies
- ensure adherence to state, federal and corporate alcohol serving requirements
- ensure all equipment is in working order and report malfunctions
- follow sustainability guidelines related to EarthView
- practice safe work habits and wear protective safety equipment
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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