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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
New hire training
continuous online development classes
Job Description
TGI Fridays is a well-established and globally recognized casual dining restaurant chain known for its vibrant atmosphere, classic American cuisine, and engaging guest experience. With locations across numerous countries, TGI Fridays has cultivated a reputation for quality food and exceptional service, making it a popular dining destination for families, friends, and casual diners alike. The company values diversity and fosters a work environment centered on inclusion, respect, fairness, and mutual understanding. Continuous professional development is a core part of their culture, providing employees with world-class training, comprehensive orientation programs, and ongoing online development courses. This supportive environment encourages career advancement... Show More
Job Requirements
- college coursework with bachelor’s degree preferred
- minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- prior experience in purchasing and production
- previous kitchen experience preferred
- must be able to walk and stand during entire shift
- frequent bending and stooping required
- must be able to read and write English
- must be able to hear well amongst loud background noise
- must bring some joy to the job that inspires others
Job Qualifications
- college coursework with bachelor’s degree preferred
- minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- prior experience in purchasing and production
- previous kitchen experience preferred
- superb communication and customer service skills
- ability to motivate and develop a high-performing team
Job Duties
- manages operations during scheduled shifts including daily decision-making staff support guest interaction scheduling planning while upholding standards product quality and cleanliness
- maintains an accurate and up-to-date manpower plan of staffing needs prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- staffs trains and develops hourly team members through ongoing feedback and coaching establishment of performance expectations and conducting performance reviews on a regular basis
- ensures all newly hired team members follow and complete their appropriate training plan including required paper and electronic paperwork
- frequently interacts with guests to ensure they receive the Fridays Service Style experience follow up on any issues and complaints they may have
- follows the Bubble Theory to proactively run a shift and anticipate guest needs
- follows the Hamburger Stand Theory ensuring that the restaurant and staff are set up for an outstanding shift
- carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
- identifies operational opportunities to build sales and control costs develops and implements plans to address opportunities
- manages inventory efficiently accurately and in a cost-effective manner
- ensures food quality by maintaining high levels of cleanliness organization storage sanitation of food products
- coaches and develops talent
- demonstrates responsibility for purchasing receiving and storing food products inspection of local suppliers use of correct products and proper par levels to minimize food waste and optimize food cost
- fosters open communication with kitchen and front of house staff
- oversees entire restaurant operation as acting Manager on Duty in absence of General Manager
- ensures proper security procedures are in place to protect team members guests and Company assets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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