Kitchen Manager

Frederick, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Up to $60,000.00

Work Schedule

Standard Hours

Job Description

TGI Fridays is a well-established casual dining restaurant brand known for its vibrant atmosphere, signature dishes, and exceptional guest experiences. Founded with the purpose of providing memorable dining and social occasions, TGI Fridays has grown to become a leader in the hospitality industry, operating globally with a strong commitment to quality and customer satisfaction. This particular location at 5285 Buckeystown Pike, Frederick, MD, offers a dynamic and inclusive work environment where diversity is embraced, and opportunities for career growth and development are readily available. The company prides itself on fostering respect, fairness, and understanding among its employees, making it an... Show More

Job Requirements

Must be able to walk and stand during entire shift
Frequent bending and stooping required
Must be able to read and write English
Must be able to hear well amongst loud background noise
Must bring some joy to the job that inspires others

Job Qualifications

You take the guests fun very seriously
A TGI Fridays Kitchen Manager must possess superb communication and customer service skills
Prior experience in purchasing and production
Must be able to walk and stand during entire shift
Frequent bending and stooping required
Must be able to read and write English
Must be able to hear well amongst loud background noise
Must bring some joy to the job that inspires others

Job Duties

TGI Fridays Kitchen Managers effectively supervise and manage all kitchen operations
optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food
Youre work directly impacts how the guest feels about their experience
Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
Maintains an accurate and up-to-date manpower plan of staffing needs
Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)
Frequently interacts with guests to ensure they receive the Fridays Service Style experience
follow up on any issues and complaints they may have
Follows the Bubble Theory to proactively run a shift and anticipate guest needs
Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
Identifies operational opportunities to build sales and control costs
develop and implement plans to address opportunities
Manages inventory efficiently, accurately, and in a cost-effective manner
Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
Coaches and develops talent
Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
Fosters open communication with kitchen and FOH staff
In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
Ensure proper security procedures are in place to protect team members, guests and Company assets
You will be connecting with a diverse customer base and motivating a top-performing team
Our ideal Kitchen Manager is a flexible and customer-focused employee who enjoys developing a team of high performing line cooks and other back-of-house team members while maintaining a high level of business acumen though managing inventory

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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