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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Free parking
Dental Insurance
Health Insurance
Vision Insurance
Job Description
AHC Hospitality is a distinguished hospitality company that operates a diverse portfolio of hotels, restaurants, and resorts. Known for maintaining a seamless blend of comfort and luxury, AHC Hospitality caters to a wide range of guests by offering exceptional experiences across all its properties. Whether it's hosting large conferences, serving intimate meals, or creating beautiful environments for leisure, AHC Hospitality prides itself on the quality and excellence it brings to every guest interaction. The company represents notable locations including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, each offering unique atmospheres... Show More
Job Requirements
- Diploma or GED
- ability to stand, walk, and run for extended periods
- ability to be on feet up to 8 hours per day
- capacity to use hands and fingers to handle or feel objects
- frequent reaching with hands and arms
- ability to talk, hear, taste, or smell regularly
- occasional sitting, stooping, kneeling, crouching, or crawling
- lift and/or move up to 50 pounds occasionally
- specific vision abilities including close, distance, and peripheral vision
Job Qualifications
- Diploma or GED
- ability to read banquet event orders accurately
- familiarity with function room setups including school room, theater, conference, U-shape, hollow square, hollow rectangle, banquet style, T-shape, and E-shape
- strong teamwork and cooperation skills
- positive attitude toward customer service and job responsibilities
- effective communication and guest assistance skills
Job Duties
- Adhering to all division and local standard policies and procedures
- performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction
- maintaining a cooperative team-like attitude in working with supervisors and fellow associates to help achieve our common goals of maximizing guest satisfaction and profit margins
- maintaining a positive attitude toward the hotel and the job being performed
- reporting to work on time and in proper uniform
- reading banquet event orders and setting up rooms according to BEOs
- being familiar with the location of all function rooms and various types of setups including school room, theater, conference, U-Shape, hollow square, hollow rectangle, banquet style, T-Shape, and E-Shape
- handling care and storage of all banquet equipment safely
- assisting guests and referring requests beyond the scope of responsibility to supervisors or catering manager
- keeping function room and storage areas clean and neat
- performing periodic total cleaning of the area
- returning all equipment not in use to proper storage in clean condition
- reporting damage to equipment, furnishings or rooms promptly
- checking electric hookups for proper working order and taping down exposed cords
- servicing meeting rooms during breaks by checking temperature and lighting
- attending department meetings
- eliminating safety hazards and reporting injuries and accidents
- following energy conservation and accident/loss prevention guidelines
- performing additional department-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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