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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Discounted downtown parking
Free Employee Meals
hotel discounts
Restaurant Discounts
Flexible part-time hours
Career growth opportunities
supportive work environment
Job Description
AHC Hospitality is a prominent hospitality group that encompasses a diverse range of hotels, restaurants, and resorts. Known for its commitment to delivering exceptional guest experiences, AHC Hospitality offers environments that range from comfortably casual settings to lavishly appointed venues. The company boasts a variety of prestigious properties, including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. Each location reflects the company’s dedication to high standards, exquisite comfort, and personalized service, making it a renowned name in the hospitality industry. With a dynamic team and a culture of excellence, AHC Hospitality... Show More
Job Requirements
- Diploma or GED
- Previous experience in hospitality or event setup preferred
- Ability to stand and walk for extended periods
- Ability to lift or move up to 50 pounds occasionally
- Good vision including close, distance, and peripheral
- Ability to work flexible shifts including weekends and holidays
- Ability to follow instructions and company policies
- Positive attitude and teamwork mindset
- Must wear proper uniform and report on time
- Ability to communicate effectively with guests and team members
- Willingness to perform additional tasks as assigned
Job Qualifications
- Diploma or GED
- Ability to read banquet event orders and setup function rooms accordingly
- Knowledge of different room setup styles including school room, theater, conference, U-shape, hollow square, hollow rectangle, banquet style, T-shape and E-shape
- Understanding of safe handling and storage of banquet equipment
- Strong guest service skills
- Excellent teamwork and communication abilities
- Ability to maintain a positive and professional attitude
- Punctuality and adherence to dress code
- Ability to follow safety and energy conservation protocols
Job Duties
- Adhering to all division and local standard policies and procedures
- Performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction
- Maintaining a cooperative team-like attitude in working with supervisors and fellow associates, to help achieve our common goals of maximizing guest satisfaction and profit margins
- Maintain a positive attitude toward the hotel and the job being performed
- Reporting to work on time and in proper uniform
- Reading banquet event orders and setting up function rooms according to BEOs, including various setups such as school room, theater, conference, U-shape, hollow square, hollow rectangle, banquet style, T-shape and E-shape
- Safely handling, caring for, and storing all banquet equipment
- Assisting guests within scope and referring all other requests to supervisor or catering manager
- Keeping function rooms and storage areas clean and neat at all times
- Performing periodic deep cleaning as assigned
- Returning all equipment not in use to proper storage in clean condition before shift end
- Reporting damage to equipment or furnishings promptly
- Checking electric hookups for proper working order and securing exposed cords
- Servicing meeting rooms during breaks by checking temperature and lighting
- Checking with supervisor before clocking out in uniform
- Attending department meetings
- Identifying and eliminating safety hazards and reporting all injuries or accidents
- Following all energy conservation and accident/loss prevention guidelines
- Performing additional department duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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