Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) with Company Match
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group, with over 50 years of experience, is a renowned hospitality partner dedicated to collaborating with cultural attractions to craft exceptional hospitality experiences. The company focuses on facilitating its partners by taking care of admissions, culinary operations, and retail aspects, allowing them to concentrate on their core mission. SSA Group emphasizes innovation, human connection, and operational intelligence to create seamless guest journeys, which they define as 452 Hospitality. This foundation drives their commitment to delivering excellent service and creating memorable moments that leave a lasting impact on their guests and communities. SSA Group prides itself on its progressive approach... Show More
Job Requirements
- Strong interpersonal and communication skills
- Proven leadership skills
- Exceptional problem-solving and decision-making skills
- Ability to multitask, detail, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
- Computer knowledge for basic office functions
- Physical ability to stand for extended periods and move/handle boxes weighing 10-35lbs
- Ability to work varied hours including nights, weekends, and holidays
Job Qualifications
- 1-2 years experience in culinary
- Proven leadership skills
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making skills
- Ability to multitask and stay organized
- Demonstrates detailed, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player with a personable, professional, upbeat and energetic attitude
- Computer knowledge for basic office functions
- Knowledge of safety and hygiene standards
- Understanding of local, state, and federal regulations
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including training new employees and issuing performance reviews, managing and issuing progressive documentation to coach and counsel employees with oversight from the operations manager, reporting employee attendance and hour discrepancies to payroll, and overseeing break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning
- Assists the team to ensure all tasks are completed timely by helping complete daily tasks
- Communicates with the Sous Chef and Food Service Operations Manager regarding daily service or quality issues
- Works directly with restaurant supervisors to ensure operations meet standards
- Remains knowledgeable of and supervises in accordance with all applicable laws
- Maintains a clean, safe, and organized work environment
- Upholds and demonstrates understanding of company policies and procedures
- Performs other tasks as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality employers and applicants.
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