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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Professional Development
Retirement Plan
Diversity and inclusion initiatives
Job Description
ImagineSoftware is a dynamic and innovative technology company committed to delivering advanced solutions that empower businesses to succeed in a rapidly evolving digital landscape. Known for fostering a culture of diversity, inclusion, and continuous learning, ImagineSoftware encourages its employees to bring their full selves to work and actively participate in creating an inclusive world. The company’s core values emphasize creativity, collaboration, and excellence, propelling ImagineSoftware to the forefront of the tech industry. With a strong dedication to client success and employee growth, ImagineSoftware offers a vibrant work environment characterized by flexibility, teamwork, and professional development opportunities.
The Jr. Key Concierg... Show More
The Jr. Key Concierg... Show More
Job Requirements
- 4-year degree preferred
- Ability to assist clients in an accurate, timely and professional manner, including proactive updates and expectation management
- Pleasant, positive and enthusiastic demeanor with client-first mindset
- Strong attention to detail with demonstrated accountability for follow-through and completion of deliverables
- Excellent verbal and written communication skills, including clear documentation of client interactions and action items
- Strong time-management and organizational skills
- Strong interpersonal skills and the ability to collaborate across departments to achieve client and project goals
- Business analyst skills with the ability to interpret data and identify trends or opportunities
- Intermediate proficiency in Microsoft Office applications
- Must be willing to work a flexible work schedule, including evenings and weekends, consistent with the needs of the client
Job Qualifications
- Ability to assist clients in an accurate, timely and professional manner, including proactive updates and expectation management
- Pleasant, positive and enthusiastic demeanor with client-first mindset
- Strong attention to detail with demonstrated accountability for follow-through and completion of deliverables
- Excellent verbal and written communication skills, including clear documentation of client interactions and action items
- Strong time-management and organizational skills
- Strong interpersonal skills and the ability to collaborate across departments to achieve client and project goals
- Business analyst skills with the ability to interpret data and identify trends or opportunities
- Intermediate proficiency in Microsoft Office applications
- Must be willing to work a flexible work schedule, including evenings and weekends, consistent with the needs of the client
Job Duties
- Serve as the primary coordinator for assigned Concierge clients
- Build and maintain professional client relationships through consistent communication, responsiveness, and follow-through
- Assist in analyzing client reporting data to identify trends, risks, or opportunities, escalating findings to management as appropriate
- Prepare and deliver internal reports on client performance, client activity, and outstanding items
- Coordinate client projects and initiatives, ensuring action items are completed on schedule
- Schedule and facilitate recurring client meetings, including preparing agenda, documenting notes, and tracking follow-up actions
- Identify potential risks or client concerns early and escalate to management
- Collaborate cross-functionally to support client needs and ensure successful project completion
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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