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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Job Description
Our practice is a dedicated healthcare establishment focused on providing compassionate, efficient, and professional services to patients. We pride ourselves on creating an environment that welcomes patients and visitors, addressing their needs promptly and with care. The facility is equipped with modern practice management systems and staffed by skilled professionals aimed at maintaining excellent patient experiences and smooth operational workflows. We emphasize a professional workplace culture that values clear communication, teamwork, and continuous improvement to ensure our patients receive optimal care and support during their visits.
The Intake Receptionist plays a crucial role as the first point of conta... Show More
The Intake Receptionist plays a crucial role as the first point of conta... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year customer service experience preferred but not required
- Excellent customer service skills
- Comfortable working in a fast paced environment
- Ability to multitask
- Excellent communication skills both verbal and written
- Proficient with computer skills including experience with practice management software desired
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Comfortable working in a fast paced environment
- Ability to multitask
- Excellent communication skills both verbal and written
- Proficient with computer skills including experience with practice management software desired
- Minimum one year customer service experience preferred but not required
Job Duties
- Greets visitors entering the practice and directs or escorts them to specific destinations
- Ensures that reception area is presentable for visitors as necessary
- Performs timely assessment of individual needs and provides prompt response with appropriate resources
- Completes patient intake screening including obtaining and documenting all needing information for all appointments
- Checks patients in for appointments and communicates any expected delays in physician clinics
- Answers, screens and forwards incoming phone calls, providing information and taking messages
- Uses discretion and independent judgment in handling patient complaints, received documents and forwards to appropriate administrative staff
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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