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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
The Hilton Garden Inn located in Missoula, Montana, is a premier hospitality establishment known for its exceptional service and extensive amenities. This six-story hotel features 146 well-appointed guest rooms and is ideally situated just outside the bustling heart of downtown Missoula. Recognized as one of the finest hotels in the area, the Hilton Garden Inn offers guests a unique blend of comfort, convenience, and luxury. It boasts a full-service restaurant and an impressive 22,000 square feet of meeting space, making it the second largest conference center in the state. This hotel is part of the larger Resolute Road Hospitality management... Show More
Job Requirements
- High school graduate or GED preferred
- Previous hospitality housekeeping experience preferred
- Ability to stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Ability to clean guest rooms including making beds, cleaning bathrooms, dusting, vacuuming and removing linen and trash
- Ability to change and replenish bed linens, towels and other guest amenities
- Ability to clean designated areas such as restrooms, public areas, offices and meeting rooms
- Ability to ensure all hotel property is in working order and report any issues
- Ability to respond to guest requests and report guest issues and complaints in a hospitable manner
- Ability to attend pre-shift meetings and follow company policies and procedures
- Physical ability to perform tasks including lifting up to 40 pounds frequently and up to 50 pounds occasionally
- Ability to work varying schedules including nights, weekends and holidays
Job Qualifications
- High school graduate or GED preferred
- Previous hospitality housekeeping experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers and dryers
- Able to understand and speak some of the English language
- Able to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Able to work in fast paced environment
Job Duties
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming and removing linen and trash
- Change and replenish bed linens, towels and other guest amenities as needed
- Clean other designated areas when assigned, including restrooms, public areas, offices and meeting rooms
- Ensure all hotel property is in working order
- report missing articles, damage or mechanical problems to management or supervisor as necessary
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Turn in and log all guest property left in room or other public space
- Attend pre-shift meetings to learn assignments and the day’s tasks
- Perform deep cleaning tasks as needed
- Perform guest turn down service as needed
- Follow company policies and procedures
- Other duties as assigned by supervisor or management
- Ensure all rooms/assigned tasks are completed with the allotted MPRs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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