Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
Courtyard by Marriott Corpus Christi is part of the globally recognized Marriott International family, a leading hospitality company that operates a wide portfolio of hotels and lodging facilities worldwide. The Courtyard by Marriott brand is known for providing travelers with comfortable, modern accommodations tailored to business and leisure guests alike. Located in Corpus Christi, Texas, this hotel offers a welcoming environment with high standards of cleanliness, guest friendliness, and overall quality service. The hotel's commitment to excellence is reflected in its dedication to maintaining spotless cleanliness and a positive, organized, and safe atmosphere for all visitors. This commitment is further... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior experience in housekeeping or cleaning services desirable
- physical ability to perform tasks including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting
- ability to handle pace and pressure of high-demand environments
- strong interpersonal skills to effectively interact with guests and team members
- basic technology proficiency relevant to job functions
- compliance with hotel uniform and grooming standards
- ability to work varied schedules including evenings, nights, weekends, and holidays
- must be at least 18 years of age
- reliable attendance and punctuality
- willingness to follow all safety and operational procedures
Job Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- positive can-do attitude and willingness to learn
- ability to understand and follow established guidelines and procedures
- effective listening, conflict resolution, and communication skills
- desire to serve all guests and provide excellent hospitality
- age 18 years or older
- willingness to work varied schedules including evenings, nights, weekends, and holidays
- punctuality in clocking in and out for shifts and breaks
- ability to provide sufficient notice when calling out for scheduled shifts
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- use guests' names whenever possible to ensure they feel welcomed
- work collaboratively to contribute to high guest satisfaction scores
- handle challenging guest situations with hospitality and urgency
- have strong knowledge of hotel facilities and amenities
- support all groups and events at the hotel
- understand and use relevant technology for the role
- answer all incoming calls with friendly service using the approved greeting
- keep all workspaces clean and well-organized both front and back of house
- pitch in to clean guest rooms and public spaces as needed
- greet every guest happily by name if possible while cleaning
- complete all operational checklists accurately and on time every shift
- provide accurate and timely shift handover reports
- wear clean, approved uniform with nametag and maintain professional grooming
- communicate clearly, honestly, and professionally with team members
- demonstrate a willingness to stretch beyond traditional role to meet business and guest needs
- collaborate with team members to create welcoming environment and positive workplace
- complete pre-cleaning duties including stocking room supplies and attending meetings
- thoroughly clean and restock guest rooms assigned per shift
- perform additional cleaning projects as assigned in storage rooms, public spaces, guest laundry, and deep cleaning activities
- ensure all front and back of house areas are well-organized and clean
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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