Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company recognized as an industry innovator with a strong presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company also boasts a rapidly growing footprint in international markets including Europe, Latin America, and the Caribbean. Highgate manages a comprehensive portfolio of global properties with an aggregate asset value exceeding $20 billion and generates annual revenues of over $5 billion. With expertise that spans the entire hospitality property cycle—from planning and development through recapitalization or disposition—Highgate is well equipped to manage, develop,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel or hospitality field preferred
- Ability to exert up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, carry, push, or pull objects
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Friendly and courteous demeanor
- Service oriented attitude
Job Qualifications
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Job Duties
- Buff marble floors daily according to hotel standards
- Shampoo carpets in the public areas according to hotel standards
- Shampoo furniture as needed
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner
- Handle items for lost and found according to hotel standards
- Clean guestrooms as needed
- Have knowledge of and assist in all emergency procedures
- Maintain hotel equipment in proper working order
- Maintain storage of hotel equipment in proper area
- Complete special projects as assigned by the Housekeeping Manager
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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