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Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The Hourly Shift Coordinator (HSC) plays a crucial role within the fast-paced environment of a quick service restaurant, acting as the key operations leader who drives profitability, ensures exceptional guest service, fosters people development, and maintains smooth daily operations. This position is pivotal in supporting the Restaurant General Manager (RGM) by overseeing the day-to-day management of the restaurant, ensuring that key performance targets are consistently met. The HSC directly supervises a team of 15-25 Team Members, providing leadership and motivation to deliver outstanding customer experiences while maintaining high operational standards.
This establishment is a dynamic quick service restaurant ... Show More
This establishment is a dynamic quick service restaurant ... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 1-2 years of previous quick service restaurant experience
- experience in management preferred
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed for proper functioning of the restaurant
Job Qualifications
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 2 years of college preferred
- 1-2 years of previous quick service restaurant experience, experience in management preferred
- some understanding of P&L interpretation and management to influence profitability
- demonstrated leadership skills
- demonstrated understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed for proper functioning of the restaurant
Job Duties
- Manages inventory costs and maintains inventory by performing daily, weekly and monthly inventory inspections
- places and receives inventory truck orders
- maintains and regularly monitors a list of all restaurant assets
- ensures preventative maintenance of restaurant facility and equipment is completed in accordance with company standards, interacting with external vendors as required
- ensures that restaurant follows all cash control and security procedures such as safe counting and cash drawers
- motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
- provides coaching and feedback to shifts coordinators and team members to increase the restaurant team’s capabilities and raise restaurant performance
- directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- ensures that restaurant upholds operational and brand standards
- performs duties of hourly shift coordinator when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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