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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Hilton is a globally recognized leader in the hospitality industry, with a rich history dating back to 1919. The company has established itself as a beacon of innovation, quality, and success, providing exceptional lodging experiences to business and leisure travelers around the world. Hilton operates a diverse portfolio of accommodations, including luxurious full-service hotels and resorts, extended-stay suites, and mid-range hotels, catering to a wide range of customer needs and preferences. With nearly a century of experience, Hilton continues to uphold its commitment to delivering outstanding service, superior amenities, and exceptional value to its guests across the globe.
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Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years of experience in hospitality or front desk operations
- Demonstrated leadership ability
- Excellent customer service skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency with front desk software and reservation systems
- Strong organizational and multitasking skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service roles
- Proven leadership or supervisory experience
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Problem-solving and conflict resolution skills
Job Duties
- Oversees front desk operations
- Provides guest service, guidance, and leadership to ensure consistent customer service is provided
- Assigns and instructs team members in details of work
- Monitors lobby traffic to make staffing adjustments accordingly
- Resolves customer complaints
- Trains, supervises, schedules, and assists in evaluating staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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